Last updated: September 8, 2026
Privacy Policy
NearDoor helps users discover nearby posts, requests and conversations around their selected location. We do not sell your private messages or post contents to advertisers.
Information we collect
- Account details such as name, phone number, email address and profile information.
- Selected location details such as latitude, longitude, nearby area label and saved places.
- User content such as posts, asks, images, messages, reports and seller verification submissions.
- Notification preferences, device push tokens, crash and performance information.
How we use information
- To show posts and requests near the user’s selected area.
- To enable posting, asking, chat, reports, blocks, moderation and seller checks.
- To send OTP login messages and push notifications based on user preferences.
- To improve safety, prevent abuse and provide support.
Service providers
NearDoor may use Supabase for backend services, Firebase for push notifications, Twilio for phone OTP messages, Flutterwave for optional post-boost payments, Apple and Google for sign-in and app distribution, and map/location providers for map display and geocoding.
Payments
NearDoor does not process payments between buyers and sellers. If users agree to buy, sell, rent or provide services, their payment arrangements are handled outside NearDoor. NearDoor may accept payment through Flutterwave for optional promotional services such as post boosts.
For a boost purchase, NearDoor and Flutterwave may process a payment reference, amount, currency, payment status and limited transaction metadata needed to confirm the purchase, prevent duplicate activation, provide support and maintain financial records.
Advertising in the mobile app
NearDoor may show clearly labelled native advertisements in the Home and Community feeds on Android and iOS. These advertisements are provided by Google AdMob. This section describes mobile-app advertising; it does not mean that this website displays AdMob advertisements.
When advertising is enabled, the Google Mobile Ads SDK may collect and share your IP address (which can indicate an approximate location), device or app identifiers, app and advertisement interactions, and diagnostic and performance information. Google uses this information to deliver and measure advertisements, provide analytics, and prevent fraud and abuse.
NearDoor currently requests non-personalized advertisements. Non-personalized does not mean that no data is collected: identifiers and other information may still be processed for delivery, measurement, security and fraud prevention. NearDoor does not include your private messages, post contents, phone number, email address or precise selected map coordinates in its advertisement requests.
Advertising consent and your choices
Where required, Google’s User Messaging Platform presents a consent message before advertisement requests are permitted. You can accept, decline or manage the choices presented. Where available, open Settings > Ad privacy choices in NearDoor to review or change your choices. Declining consent does not prevent you from using NearDoor’s normal features; advertisements may be limited or unavailable.
You can also manage advertising identifiers and relevant permissions in your device settings. On iOS, access to the advertising identifier requires Apple’s tracking permission. This version of NearDoor does not request that permission. Device settings do not necessarily stop all advertising-related data processing.
Google’s processing and retention practices are described in the Google Privacy Policy and Google advertising information. For information about partner apps and sites, see How Google uses information from sites or apps that use its services.
Contact
For privacy questions, use our contact form. We will get back to the email you provide.